Refund Policy

If CECC cancels a program because of insufficient registrations, registered/paid participants are refunded the fees that they paid (less the cost of any classes held and attended), in the manner in which they paid the fees: charges on credit cards are credited; fees paid in cash or cheque are issued refund cheques.

If registered/paid participants withdraw from programs, there are NO REFUNDS. In lieu of refunds, a credit voucher, less a 15% administrative fee, redeemable for a twelve-month period, will be issued.

No credit vouchers will be issued for pre-paid event tickets (theatre tickets, bus trips, luncheons, etc.).

No credit vouchers will be issued after the second class of a session.

There are no refunds for withdrawals from any programs (including classes, workshops, luncheons, bus trips, theatre tickets and outings).

All requests for refunds must be submitted to the Program Manager in writing.

Any refunds granted will be at the Program Manager’s discretion and subject to a 15% administrative fee.

No refunds or credits will be issued for Centre memberships.

Any cheques returned by the bank for any reason will be subject to a $25.00 charge.

Credit Card Charges

The Centre will only accept Interac, Visa and MasterCard in payment of fees of $10.00 or more.

Pro-Rating of Program Fees

Upon written request, and at the discretion of the Program Manager, program fees will be pro-rated only in cases where participants register and pay for a program after the start date of that program. Fees will not be pro-rated for classes missed during the session.